Expertunity is dedicated to providing organisations around the world with actionable insights in order for them to get the best value from their technical experts.
A key source of data is from The Expertship360 tool, an assessment based on The Expertship Model - a capability framework for technical experts.
As part of our Mastering Expertship program, participants complete this assessment (the assessment is now available as a standalone development option for technical experts).
On average, 10 stakeholders – technical colleagues, departmental and organisational stakeholders, and their managers – respond to these surveys, providing feedback to the expert on how they are experienced as an expert colleague.
The assessment comprises 81 behavioural questions, generating feedback about the performance in each of nine expertship capabilities.
Methodology for this research
Our current research takes the results from 430 experts’ surveys. In total, 4,535 stakeholders participated in the surveys. Given each survey includes 81 questions, we have more than 373,000 data points that comprise this research.
We’ve taken each of these 81 behaviours and ranked them from overall highest rated scores from respondents to overall lowest rated scores. (We have excluded the self-ratings from the experts themselves.)
The lowest ranked behaviours represent those behaviours that experts are least capable of executing. These are often “blind spots” when it comes to the capability of the technical subject matter experts.
The survey itself covers the nine capabilities subject matter experts need to master in order to be operating at the highest level of expertise, influence and impact. These nine capabilities are described in the model below.
As the related article explains, Market Context is by far the lowest rated capability among technical subject matter experts.
A note about the experts who were surveyed
The experts themselves involved in the program come from over 40 organisations located in 18 countries. Large cohorts of IT, legal, finance, medical and engineering experts have attended the program, along with many other domain specialists from science, academia, marketing, defense, government policy, people and culture, and risk. Market context scores poorly across all of these expert domains.
Please contact our head of research for further information, or if you have any questions.
Benchmarking
Expertunity offers a benchmarking service, where we can take a cohort of your technical experts and compare their results via The Expertship360 tool to all experts. In each individual survey there is also an individual comparison against a global benchmark available to the participant. Contact us for more information.
